"I grew from the experience – though I think it aged me 10 years!" This is how a resident described a turning point with a specific patient when he recognized how burned out he was.

Although he had been through many stressful experiences in his life and recently, he always held onto his positive outlook. He took particular care to use words intentionally, paying attention to their connotations, so that his positivity extended to those that he interacted with as well.

“I’ve always loved hearts,” she said. She was a cardiac nurse who had been drawn to a job in the catheterization laboratory. “It’s so rare to have an opportunity to immediately do something good for somebody, but it happens often in the cath lab,” she told me.

She was tired after working twelve straight days on her current rotation. It was her third year of medical school, and she was already feeling burnt out. “I have five more years like this,” she said. “My sister tells me, ‘Keep pushing, you can get through it,’ but I don’t know if I can.”

He had been thinking a lot about race over the past several months. He’s a White man with two children: a 20-year-old biological son who is White, and an 18-year-old adopted daughter who is Black.

“I have a lot of unresolved grief,” she confessed. It was her grief that made her good at empathizing with the hospice community she served. “Would resolving my grief make me less effective with my patients?”

She immediately knew that she didn’t want her poem to be about cancer. She wanted it to be about friendship and asked if she could share a recent story.

Being in healthcare can be extremely rewarding, but it comes with the occupational hazard of loss. This woman loved the work she did with dementia patients and the connections she was able to form with them. However, she also struggled with the frequent loss of people she had bonded with.