"I grew from the experience – though I think it aged me 10 years!" This is how a resident described a turning point with a specific patient when he recognized how burned out he was.
Although he had been through many stressful experiences in his life and recently, he always held onto his positive outlook. He took particular care to use words intentionally, paying attention to their connotations, so that his positivity extended to those that he interacted with as well.
“I’ve always loved hearts,” she said. She was a cardiac nurse who had been drawn to a job in the catheterization laboratory. “It’s so rare to have an opportunity to immediately do something good for somebody, but it happens often in the cath lab,” she told me.
She was tired after working twelve straight days on her current rotation. It was her third year of medical school, and she was already feeling burnt out. “I have five more years like this,” she said. “My sister tells me, ‘Keep pushing, you can get through it,’ but I don’t know if I can.”
He had been thinking a lot about race over the past several months. He’s a White man with two children: a 20-year-old biological son who is White, and an 18-year-old adopted daughter who is Black.
"I struggled to make friends until my junior year of high school," she said. "Then I finally opened up and became friends with so many people." She was now a freshman at Georgetown University and was learning how to bond with her new peers.
Being a poet himself, he was eager to share his word and recite some of his favorite pieces of poetry. He had so much to share, but honed in, requesting a poem about his wife.
“I have a lot of unresolved grief,” she confessed. It was her grief that made her good at empathizing with the hospice community she served. “Would resolving my grief make me less effective with my patients?”
She worked as an interpreter at Schar and wanted her poem to be “thanks for allowing me.” Her background in a very repressive regime gave her a unique perspective about the gift of being able to live here, although she had felt anxiety for the past few years.
We talked when she had a quick break during her shift at the Infusion Center. She told me how important it was for her to make the most of the moments she had to make connections with people.
"I’m ensconced in the system." He was getting paid quite well to do his job in the healthcare sector, but he had internal conflict about how the system worked. He asked me, "Did you know that about 50% of healthcare dollars are spent on the last six months of life?"
She said she wanted a poem about her mother, who died in October at the age of 90. She painted a compelling portrait of a mother who loved glitter, high heels, and jewelry, while living on a dairy farm.
“Relationships — children, grandparents, siblings, spouses, parents are all a reflection of your journey,” she said. “They can be fulfilling or agonizing."
She immediately knew that she didn’t want her poem to be about cancer. She wanted it to be about friendship and asked if she could share a recent story.
She said she was going through a “brutally difficult” time because she was semi-estranged from her children, all young adults. She knew that this period would not always last, but she also didn’t know how long this time would go on.
Being in healthcare can be extremely rewarding, but it comes with the occupational hazard of loss. This woman loved the work she did with dementia patients and the connections she was able to form with them. However, she also struggled with the frequent loss of people she had bonded with.
He was an ICU doctor at a hospital in a big city, facing the pandemic head on. Having met him years ago, I noticed during our video chat that he'd shaved his longtime beard. “The N95 mask is a harsh master,” he said.
She told me that she had lived in Florida for 50 years but now that she had an empty nest, she’d become a traveling nurse so she could live in different places. “I was only supposed to be in D.C. for three months,” she said, “but now I’ve been here for nine because I just love it so much.”
“I miss my four cats back home,” she said. “Want to see pictures of them?!” She was a graduate student in biotechnology. She explained that the program consumed her life. She saw other students studying abroad, posting pictures of travel and fun, but there was no room for that in her life.